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HomeMy WebLinkAbout07 18 2019 Study SessionCITY OF CHUBBUCK BROADBAND/FIBER COMMUNITY FORUM AGENDA JULY 18, 2019 — 6:00PM LOCATED AT CHUBBUCK CITY HALL 5160 YELLOWSTONE AVE. CALL TO ORDER: Mayor England The City of Chubbuck is hosting a community forum for discussion among the vital players in the broadband marketplace; providers, vendors, industry experts, consultants, and local government officials. There will be an opportunity for questions, so come share your perspective and help us establish a framework for bringing Broadband/Fiber services to all of East Idaho. GENERAL BUSINESS: 1- Presentation by the City of Chubbuck 2- Presentation by the City of Ammon 3- Presentation by EntryPoint 4- Presentation by FyberCom 5- Presentation by Direct Communications/TruFiber 6- Presentation by Century Link GENERAL ANNOUNCEMENTS: ADJOURN: City Hall and the City Council Chambers are accessible for persons with disabilities. Any person needing special accommodations to participate in the meeting should contact City Clerk, Joey Bowers at 208.237.2400 at least 24 hours prior to the meeting. zig,t\ HUBBUCK 1 0 R H 0 Velcome to the fiber/Broadband Forum Special thanks to our participants: ACITY OF I �^�' mmon ENTRY rraF3cotNTEPNETm WHERE TOMORROW EEGMS POINT FtBEli SPEED ht.wcuav<.. DIRECT© COMMUNICATIONS lr11 1�, VenturyLinkT. 1 CHUBBUCK Background Innovative Fiber Financing Through a `Broadband Improvement District' in Ammon, Idaho ublisbed on May t, 2017 — in Broadband's impact/Fiber/Open Access/Public Saiety/Rural Telecom/Smart Cities — by Drew Clark w Community survey ow January 2019- Internet Service Survey ow Open from 1/21 - 1/31 via Survey Monkey - Posted on social media, Mayor's Friday vlog - 225 responses collected; 205 Chubbuck responses (residence or place of business) w May 2019- Mayor England appointed to Governor's Broadband Taskforce A` Strategic Plan- Fiber- Chubbuck Responses s your primary use of the Internet? !04 Skipped: 0 ANSWER CHOICES Work Entertainment Work - School/Education TOTAL Entertainment School/Educatio n Customize Save as- 0% 10% 20% 30% 400/0 50°0 60% 70% 80% 90% 100% RESPONSES 24.51% 62.75°-6 12.75% 50 123 26 204 Strategic Plan- Fiber- Chubbuck Responses $g Customize Save as - What is most important to you when choosing an Internet Service Provider? Answered: 204 Skipped:0 IM ANSWER CHOICES RESPONSES Cort Cost 33.33% 68 Speed 40.20% 82 Customer Service 0.98% Speed 2 Reliability 25.49% 52 TOTAL 204 Customer service Reliability i 0% 10% 20% 30% 40% s0% 60% 70% 80% 90% 100% � IM Strategic Plan- Fiber- Chubbuck Responses $9 Customize Save as- -low much do you pay for your Internet service per month? oswered:203 Skipped:1 $0-$25 $25.01-$50 $50.01-$75 $75.01 - $100 $100.01 - $150 $150.01 - $200 $200+ 0% 10% 20% 30% 40% 50% 60% 70% 80"/0 90% 100% Strategic Plan- Fiber- Chubbuck Responses Q5 What bandwidth plan do you pay for? Answered: 200 Skipped:4 10 MBPS 15 MBPS 20 MBPS 25 MBPS 4 30 MBPS 35 MBPS 40 MBPS Other(plesse specify) 5$1 Customize Save as- MBPS most imon in this ip 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Strategic Plan- Fiber- Chubbuck Responses Q6 Are you getting the maximum bandwidth that you are paying for? Yes, I am receiving th— No, I am not recieving th... Ansv,-ered: 199 Skipped: 5 0% 101`, 20% 30% 40% 50% 60% 70% 80% 90°16100% ANSWER CHOICES RESPONSES Yes. I am receiving the maximum bandwidth that I am paying for f,e.g.. I experience no buffering) 36.180 72 No, I am not recieving the maximum bandwidth I am paying for (e.g., I am experiencing buffering) 63.82% 127 199 TOTAL Strategic Plan- Fiber- Chubbuck Responses Yes No Do not know Q7 Do you have a data useage cap? Answered: 201 Skipped: 3 0l,0 10-'- 20'�, 30,,, 40",., 30,a 60°q 70A,L, 80% 90% 1004/0 ANSWER CHOICES RESPONSES Yes 44.78% 90 No 40,30% 81 Do not knov, 14.93% 30 TOTAL 201 Strategic Plan- Fiber- Chubbuck Responses Q8 Who is your Internet Service Provider (ISP)? Answered: 204 Skipped:0 Cable One Century Link Rise Broadband Direct Communications Safe Link Speed Connect Tru Fiber Viasat; Exede other (please specify) Customize Save as- Strategic Plan- Fiber- Chubbuck Responses Q9 Are you satisfied with your current Internet Service plan and/or provider? Yes No Answered: 204 Skipped:0 01c 10%.. 20% 30', 4W°. 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes 33.821ro 69 No 66.18% 135 TOTAL 204 Strategic Plan- Fiber- Chubbuck Responses Q10 Would you like additional choices in Internet service providers? Answered. 204 Slipped:0 Yes 0"-0 10' 20". 3M,', 30",, 50% 601u 70"'0 80°0 904!6 1004/0 ANSWER CHOICES RESPONSES 89 71�, 183 Yes No TOTAL 10.29% 21 204 Strategic Plan- Fiber- Chubbuck Responses Q11 Are you familiar with municipal broadband network models, such as the City of Ammon's? Answered: 204 Skipped: 0 ANSWER CHOICES Ye' No TOTAL Yes No 04" 10�: 201s 30` 4010 504' E.0% 701" 80'. 901'a 1001c RESPONSES 34 3 204 Strategic Plan- Fiber- Chubbuck Responses Q12 Would you be interested in learning more about municipal broadband networks? ANSWER CHOICES Yes No TOTAL Yes N4 Answered. 204 Sk p d! 'J 010 10-<; 20% 3(M 40% FO°`a 60'c 70% 80% 90"", 100". RESPONSES 8235`- 168 Tonight's Participants: ACITY OF \^�� mmon WHERE TOMORROW BEGINS DIRECT19 COMMUNICATIONS tru E" ENTRY om POINT •I, h r.... FIBER SPEED INTERNE 4# r Tr, CenturyLink TM Proceedings m 1. Presentation by Representatives (10-15 min. each) Council/Mayor may ask brief questions during or after w 2. Questions from the Council/Mayor w 3. Questions/Input from the Public El "0.-, FAM 7r�, ol m 0 F, Mq N 0 PF o 10 , Ell I loolmilmillm a y R low �t Nam% _ s 1• low r � µ j � �� . w, .. ,� + �,, �}'J a :A .,,. �. _ ,h - a ��` ,�� $�'"�^ ��, a,,.;„4•+� Hn ga3. ��".�' �+�`>m`"�'f��' a^, yi�e '� ',,'�- � y z. .'1'aa rlk � }.; V x,"r,� , 5a. ��;. ,: >'ii*:>.' "` `�-, :�.�? ri**awx,v4 ;rb "x'c a°<'^'L'.'�„k,@r`_,3`'r"s�;"��'>`•.�',, A�� x a � 1 s s ; s t . w x w Ammon Results0 : • $4 million invested • NO municipal debt • lGbps $26.50 month Property Owner Result • Increase property value • Decrease monthly expens Things Learned: • Focus on infrastructure • Sustainability is key • Local investment (User) Thank you HUBB CK 1 0 A H 0 DIRECT© COMMUNICATIONS fJ Fiber PUBLIC/PRIVATE PARTNERSHIP Thanks to to the public private partnership between the City of Chubbuck and Direct Communications & Tru Fiber -The City of Chubbuck has made significant advancements in fiber deployment to the citizens of Chubbuck. DIRECT© COMMUNICATIONS :1 ®Fiber PUBLIC/PRIVATE PARTNERSHIP OPPORTUNITIES AFFORDED Just recently, homes in Stuart Park, Darris, Bilyeu and Cumberland areas all have fiber available. • Reciprocal partnership between FIBER COMMUNITY the City of Chubbuck and fiber try .- providers. City was able to access high speed internet at PUBLIC/PRIVATE remote locations of the city and PARTNERSHIP connect the network, and the OPPORTUNITIES AFFORDED fiber providers were able to build to outlying residents of the city. HOW DOES A PUBLIC/PRIVATE RELATIONSHIP BENEFIT CITIZENS? FIBER AVAILABLE UPGRADES INCLUDED BUILD FASTER ZERO TAXPAYER COST HUBBUC0 DIRECT© COMMUNICATIONS ®Fiber FIBER AVAILABLE • Significant progress has been made in expanding fiber in Chubbuck and residents in many areas have already had their service turned up. Work is still being done to deploy fiber to reach as many residents as possible. CURRENT 0 avoll 4 0 DIRECT SERVES: COMMERCIAL TRU FIBER SERVES : RESIDENTIAL Em Chubbw,k f - 1h,,- �*- R n 1 1 • 11 ' ' • Able to install 1,000 homes a FIBER COMMUNITY tru year • Construction trained, owns all BUILD equipment, maintains own FASTER network UPGRADES INCLUDED • Constantly invests in the equipment and technology upgrades necessary for the best service for customers. • Upkeep, maintenance, repair, and updates all fall on us rather than the taxpayers. Ole' CHUBBUCK 10AH0 DIRECT© COMMUNICATIONS a Fiber ZERO TAXPAYER COST • No need to hire more employees to build the fiber, install services and run the network. • We hire and train our own splicers and construction workers to be on call in case a fiber line is cut. FIBER COMMUNITY DIMRECT© ru Fiber ZERO TAXPAYER COST • Zero cost to the taxpayer for residential service. • Allow city officials to do what the do best, manage and grow the City of Chubbuck without being bogged down with network maintenance. FIBER COMMUNITT MEN", Finer TAKE RATE • TAKE RATE — is the number of customers that take service from a service provider. • Take rate will be our responsibility. Which means we will pay for all the marketing, soliciting, education, and handle all customer phone calls. f • Direct and Tru Fiber have just FIBER COMMUNITY announced a relationship in which tru -- Direct will continue to build the main connecting fiber lines for Chubbuck which will allow Tru ROLE OF DIRECT COMMUNICATIONS Fiber to deploy into & TRU FIBER neighborhoods much more quickly. a i • The City of Chubbuck has FIBER COMMUNITY already made serious W advancements to provide residents with access to the THE fastest Internet technology, with FUTURE the lowest cost to the taxpayers. IS LIGHT JHU-MMBUUN ICAA BT.O N.SU T E K 1 0 A H 0 • DIRECT© ®Fiber THE FUTURE IS LIGHT • The residents and businesses in Chubbuck are now positioned to receive high-speed internet in the near future.